B1 Discoverit

Accelerating Process Efficiency with B1 Discoverit

Client: the engineering division of a major oil company

Objective

Streamline workload distribution and enable benchmarking of task performance across regional branches in near real-time

Solution

Implemented task mining to analyze workflows and uncover process inefficiencies
Identified excessive use of non-core software and time-consuming coordination calls via corporate communication channels
Provided data-driven insights that led to executive decisions on software upgrades, role clarification and comprehensive employee training

Value delivered

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