B1 Discoverit
Accelerating Process Efficiency with B1 Discoverit
Client: the engineering division of a major oil company
Objective

  • Streamline workload distribution and enable benchmarking of task performance across regional branches in near real-time

Solution

  • Implemented task mining to analyze workflows and uncover process inefficiencies
  • Identified excessive use of non-core software and time-consuming coordination calls via corporate communication channels
  • Provided data-driven insights that led to executive decisions on software upgrades, role clarification and comprehensive employee training
Value delivered
  • Process time reduced by 30%
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